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Service Contract Assistant

Location: Fayetteville, NC

Description: Provide support to the Service Contract Manager and the Service Contract Administrator.

Essential Duties and Responsibilities:
• Assist service contract manager and service contract administrator in providing support for service contracts to Customer Support Representatives, Service Technicians, Customers, Regional Managers, Service Managers, and Sales Representatives.
• Obtain meters for cycle billing.
• Review through daily invoices as needed.
• Update billing error report.
• Assist in special projects as assigned by management.
• Back up for the Accounts Receivable department as needed.

Qualifications:
High school diploma or GED. Good clerical skills to include: typing speed of 40 wpm; computer experience (Microsoft Excel and Word); strong people skills; customer service experience; professional telephone communication and be multi-task oriented. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits: Benefit Package Available