Dear Systel Customer,
It has been brought to our attention that a potential vulnerability has been identified with the print and fax drivers installed on several Ricoh devices within our customer base. In response, Ricoh has updated its universal print driver and developed a security patch to mitigate the risk among alternative print drivers. We are proactively asking our customers to take the following action to ensure the continued security of their print infrastructure. Please consult with your IT department to determine which actions need to be taken based on their requirements.
Step 1. Review the list below to determine if your driver is impacted
If your driver is not listed, no further action is needed.
Printer Driver |
Version |
Model Name |
PCL6 Driver for Universal Print |
4.0 or later |
All models that use this driver |
PS Driver for Universal Print |
4.0 or later |
All models that use this driver |
PC FAX Generic Driver |
All |
All models that use this driver |
Generic PCL5 Driver |
All |
All models that use this driver |
RPCS Driver |
All |
DD 3324/ DD 3334/ DD 3344C/SD375
DD 6650P/SD 710 |
PostScript3 Driver and PCL6 (PCL XL) Driver |
All |
Color MFPs DSc 930/935/1020/1025/1030/1045/1060/1120/1220/1225/1230/1245/1260 Series,
IM C300/C400/C2000/C2500/C3000/C3500/C4500/C5500/C6000 Series
M C2001
MP C305/C306/C307/C401/C406/C407/C501/C2003/C2004/C2011/C2094/C2503/C2504/ C2594/C3002/C3003/C3004/C3502/C3503/C3504/C4502/C4503/C4504/C5502/C5503/C5504/ C6003/C6004/C6502/C6503/C8002/C8003 Series
Black & White MFPs DSm 923/928/933/940/950/1525SP/1530SP/1533SP/2525SP2530SP/2535SP/2540SP/2550SP/ 2560SP/2625SP/2630SP/2635SP/2640SP/2650SP/2660SP IM 350/430/550/600/2702 Series
MP 301/305/401SPF/402SPF/501SPF/601SPF/2001SP/2352/2501SP/2553/2554/2555/2852/3053/ 3054/3055/3352/3353/3554/3555/4002/4054/4055/5002/5054/5055/6002/6054/6055/6503/ 7502/7503/9002/9003 Series
Printers P 501/502/800/801/C600
SP 400DN/450DN/3600DN/3600SF/3610SF/4310N/4510DN/4510SF/4520DN/5200S/5210SF/ 5210SR/5300DN/5310DN/6430DN/8300DN/8400DN
SP C320DN/C340DN/C342DN/C352DN/C360DNw/
C360SFNw/C360SNw/C361SFNw/C440DN/C730DN
C830DN/C831DN/C840DN/C842DN Series
Wide Format MFPs MP CW2200SP/CW2201SP/W6700/W7100/W8140 Series
Production Printers Pro C5100S/C5110S/C5200S/C5210S/C7100/C7110/C7200/C7210 Series
Pro 8100/8110/8120/8200/8210/8220/8300/8310/8320 Series
TotalFlow Print Server R-62/R-62A/R-61A/R-61/R-60A/R-60
|
RPCS Raster Driver |
All |
GELJETS GX E2600/E3300N/E3350N/E5550N/E7700N/2500/3000/3000S/3000SF/3050SFN/5050N/7000 Series
SG 2100N/3100SNW/3110SFNW/3120BSFNW/7100DN Series
Garment Printer Ri 100 |
Step 2. Download the updated printer driver or security software and install it on all PCs
Updates for (PCL6 Driver for Universal Print) and (PS Driver for Universal Print) can be downloaded for each model here.
The security software for (PC FAX Generic Driver), (Generic PCL5 Driver), (RPCS Driver), (Post Script3 Driver), [PCL6 (PCL XL) Driver], and (RPCS Raster Driver) can be downloaded here.
**Please be sure to run the security software again, regardless of recent installations or updates**
Step 3. Distribute print driver upgrade to all relevant devices linked in your network
Should you encounter any issues implementing these steps, our Customer Support Representatives are able to assist you throughout this process.
We recognize that this vulnerability puts our customers at risk and we apologize for any concern that is caused by this communication. As always, customer service is our number one priority and we will continue to take the necessary measures to better serve you.