Description

Locations: Charlotte | Atlanta

Responsibilities:

Sales Production (Primary Focus)

• Maintain and grow a personal book of business with a strong emphasis on net new customers
• Actively prospect, present solutions, and close new business across assigned markets
• Support large or strategic opportunities alongside assigned sales reps
• Model effective sales behaviors including discovery, proposal development, and closing

Team Coaching & Support

• Provide ongoing coaching and support to assigned sales professionals to help them achieve quota
• Conduct regular one-on-one meetings focused on pipeline, activity, and deal strategy
• Participate in ride-alongs and joint customer visits as needed
• Reinforce effective sales habits, time management, and prospecting discipline

Pipeline & Activity Management

• Ensure assigned team members maintain healthy, qualified pipelines
• Review pipeline activity and forecasts to identify gaps and opportunities
• Support reps in improving close rates and deal progression

Collaboration & Customer Engagement

• Build strong relationships with customers through meetings, QBR participation, and follow-ups
• Partner with Service and internal teams to support customer satisfaction when needed
• Escalate issues appropriately while remaining focused on sales execution

Training & Development

• Contribute to sales meetings and training efforts as requested
• Support onboarding of new sales team members through field guidance and mentoring
• Reinforce use of the Sales Playbook and CRM best practices

Professional Standards

• Act with integrity and professionalism in all customer and internal interactions
• Represent the company positively in the marketplace

Areas of Measurement

• Personal sales production and quota attainment
• Assigned team members meeting or exceeding quota
• Growth in net new customer opportunities
• Pipeline health and activity consistency
• Effective collaboration with peers and internal teams