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Unified Communications

Increase productivity with seamless collaboration, even when working remotely. With our white-glove service and network-engineered approach, you can evolve the way your business communicates. Unified Communications Services provide cloud-based solutions that bridge the gap in geographically diverse teams. Our hosted solutions deliver real-time collaboration tools to your workforce including voice calling, web and video conferencing, voicemail, mobility, screen sharing, instant messaging, presence, and more.

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Transform the way you communicate with a fresh, all-in-one solution complete with advanced calling, messaging, and meetings capabilities all within one comprehensive app.

Systel Logo Bullet Points3   Built-in HD voice, video calling, and meetings with integrated devices and headsets

Systel Logo Bullet Points4  Integrated HD meetings with AI-powered transcriptions, translations, people insights, and noise cancelling

Systel Logo Bullet Points2  Instantly message, share files, and make one-click calls in always-on spaces with internal and external contacts

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Digital & Analog Phone Integrations for Microsoft Teams


When it comes to protecting your business’s communications systems from sophisticated hackers and cyberattacks, Session Border Controllers (SBCS) is a necessity. SBCS has multiple critical roles in maintaining and securing your network while connecting your company’s communication infrastructure to the public internet, hosted PBX service providers, and/ or private vendor network. In addition to enhancing call quality and ease of use, SBCS also ensures interoperability of VoIP and video devices, testing VoIP lines, and more. Using pattern analysis to spot unusual activity, SBCS quickly block the problem once a potential threat has been recognized and can even send details of the threat to other locations within your business to ensure that they are on the lookout for similar breaches.

ADVANTAGES OF DIGITAL PHONE SYSTEMS

Systel Logo Bullet Points_Square_Checkmark INCREASED COLLABORATION: by enabling teams to communicate more easily, share files, and work together on projects.
Systel Logo Bullet Points_Square_Checkmark4 IMPROVED PRODUCTIVITY: by streamlining communication and collaboration, enabling teams to work more efficiently.
Systel Logo Bullet Points_Square_Checkmark2 COST SAVINGS: as a result of reducing costs associated with traditional communication methods such as traveling and phone bills.
Systel Logo Bullet Points_Square_Checkmark3 ENHANCED CUSTOMER SERVICE: by enabling teams to respond more quickly and effectively to time sensitive inquiries.

How Much Do We Communicate? 

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Keep your Teams Connected Across Devices and Platforms

Our cloud-based unified communications bring voice calls, instant messaging, video chat, screen sharing, and more to your employees wherever an internet connection is available.

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6 Signs It's Time to Upgrade Your Phone System

Learn about the telltale signs that your phone system is behind the times. If you experience one of several of the issues in this article, it may be time for an upgrade.


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ENHANCED FEATURES

 

Call recording with voice AI

Call Recording With Voice AI

Take advantage of unlimited playback access for your encrypted recordings in cloud-based storage for seven years. Step up to Call Recording with AI for advanced capabilities designed to help you better understand reasons customers leave and take steps to prevent it in the future.

 

 

Cloud Fax

Cloud Fax allows users to send, receive, save, forward and track electronic faxes in seconds – right from your desktop. Documents no longer sit on the fax machine for everyone to see, and you’ll never experience the frustration of missing another important document because the fax number is busy.

 

Cloud Fax

 

Case Study

Partnership for Children of Cumberland County | Managed Voice and Unified Communications

The Partnership for Children recently teamed up with Systel to upgrade to Managed Voice and Unified Communications, which provides PFC staff with the ability to communicate both internally and externally from a company phone system while working remotely.


Looking to learn more? 

Our team is ready to provide you with all the information you need. Whether you have questions, need clarification, or simply want to delve deeper into the world of Unified Communications, we're here to assist you. Contact us today and let us guide you towards the future of seamless communication.