Already in e-info customer? Click on the e-info logo in the top right corner or click here.
The e-info service provides our customers the ability to manage their equipment/item and serviceable items online. You can accomplish a number of equipment/item management tasks through the e-info portal at your convenience without having to pick up the phone.
Manage your business equipment online in real-time
Order supplies and check order status
Input meter readings and view meter history
Initiate service requests
Pay invoices online *The e-info site is ONLY equipped to accept credit card payments at this time. A pay by check feature is currently NOT available.
Monitor account information
Easy to Navigate Design
The e-info customer homepage that displays after you login is organized into tiles, making navigation a breeze!
To navigate e-info, you will use the different menus and tiles on the e-info customer gateway. The menus provide access to the different areas of e-info: Meters, Equipment/item, Account summary, Invoices, Sales orders, Service calls, MIF (Machines in the Field) and Account Settings. Use the links and buttons to navigate to the various pages and areas of e-info. Only certain fields may display depending on the individual needs of your company and the individual rights of the user as master and specific location views are available.
You must have Microsoft® Internet Explorer® 9.0 or newer, Firefox® 17 or newer, or Chrome 23 or newer to open e-info.
ACCOUNT SET UP TIP: For easy and fast set-up, you'll need to know your Customer Identification Number in order to create your account. This number is located on any customer invoice. It may be listed as "Account Number" or "Customer Number". If unable to identify the Company Number, please email firstname.lastname@example.org for assistance.
View and pay invoices online
A new convenient bill pay option is now available through e-info. Pay online and schedule payments via credit card by accessing your e-info account day or night. Just follow the two-step instructions below to utilize this NEW FEATURE!
*This is a two-step process to get started. Following establishment of a payment method, you can bypass step one and go straight to paying your bill.