Managed IT Services & Support

Whether supplementing your existing team or fully outsourcing your services, we keep IT simple.

Keep Your Systems Running &
Lessen Your IT Load

A lot of companies don't think about their IT systems until they have a problem--until a server crashes, until your files are lost or stolen, until a virus attacks your computers. IT issues don't just hamper your productivity: If severe enough, they can also threaten your business as a whole.

You can't afford to lose time or vital information. To stay competetive, you need to keep your IT systems updated and maintained. However, this need can create another problem: How do you make sure your systems run smoothly when your staff and resources are stretched thin?

Systel can help take some of the weight off you and your personnel. We can give you access to managed IT services that will monitor your systems all day and every day. You can focus on your daily operations and trust that IT issues will be caught and resolved before they create problems.

Comprehensive IT management services, unparalleled support

It's important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. Systel has services to address your ongoing managed IT support needs.

Our certified engineer manned services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We'll build the right managed IT service plan to optimize your business.

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Cybersecurity Services

IT Compliance

Regulations and federal mandates are a challenge for almost every organization and differ based on industry. Our consultants will review regulations and mandates specific to your industry to help meet your compliance needs, make significant improvements, and to help you avoid costly data breach fines.

Email Security

Stop email and server attacks while concealing critical message gateways and email servers. Our secure email solutions work in the cloud to block over 99% of spam, malware, viruses, worms, phishing scams, spyware, ransomware, and fraudulent emails outside your network. Securing emails means better overall cyber security for your business.

Patching & Endpoint
Protection

Keep your systems current and running smoothly with our patching IT security services. We fix IT security vulnerabilities and other bugs affecting your programs. Secure your servers and work stations from external risks, improving your IT security posture and user productivity with our endpoint protection services.

Penetration Testing

Assessing your business’s security with strategic penetration testing is necessary to identify short falls, liabilities and other areas for improvement. With the help of depth security, we provide penetration testing that can help you learn where gaps may expose your company to IT risks.

24/7 Security

We provide a dedicated team of engineers and 24/7/365 support to assure you are at the forefront of security protection. We provide robust logs and remediation and adhere to the strictest of security guidelines to ensure your business is safe from threats.

Cybersecurity & Vulnerability Management

Our vulnerability management services constantly monitor your IT system’s computer and network security for potential gaps and vulnerabilities. Once diagnosed, our team of IT experts crafts effective solutions to ensure your business is protected from security threats.

Cloud Services

Cloud Infrastructure

Want to get to the cloud, but unsure of what cloud environment is best for your organization? Let our team of cloud experts help you evaluate your current infrastructure and application requirements to map out the best possible options for your business.

Cloud Planning & Migration

Organizations of all sizes are looking to reap the benefits of cloud, but many lack the in-house expertise or experience to effectively and efficiently perform a cloud migration. We work with you to build a realistic and optimal migration strategy while taking on the heavy lifting.

Cloud Backup

Looking to enhance your on premise backup strategy and business continuity posture? Housing backup equipment and relying on local infrastructure for your critical data can be risky. Remove the risks and take advantage of the security, resiliency and geographically diverse options with cloud.

Disaster Recovery

Many businesses are not equipped to be down for multiple days or even weeks. Systel’s Solutions team can help put together a comprehensive Disaster Recovery and cyber-resiliency strategy to ensure your systems, data and critical applications are always available.

Managed IT & IT Projects

IT Support

Even the most stable and monitored IT systems can develop problems that need to be addressed. Systel can remotely access your organization's systems and initiate remote IT support to address problems as they arise. When remote support isn't enough, our engineers are available for onsite visits to assess problems and make repairs.

Server Backup Solutions

Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

IT Help Desk

On-demand IT Support when you need it, for as long as you need it. Systel's IT Help Desk support is available 24/7, including weekends and holidays, to help your organization's users with their IT support needs. When users call our help desk, they can be sure to have their needs understood and addressed promptly.

IT Networking & Consulting

Systel’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs, and supporting your organization’s goals.

Virtualization

Systel can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.

Deployment Services

Desktops, laptops, tablets, smartphones, and specialty devices abound in today’s work environments. With most workers having more than one device, it’s only a matter of time until the complex task of device deployment will be required.

APPLICATION SERVICES

Microsoft Office 365

Whether on a PC, Mac or Android device, Microsoft 365 is a well-known software offering a subscription-based platform with Office programs like Word, PowerPoint and Excel. The business or enterprise licenses also come with several other programs that many businesses underutilize.

SharePoint Development

SharePoint from Microsoft is a multi-faceted platform that can help organizations manage, share and integrate data. SharePoint can accelerate and streamline business processes, making it easier to share information throughout your organization and beyond with confidence.

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Despite the claim of satisfaction with current IT Infrastructure
91% of SMBs say an all-in-one IT system that seamlessly integrates hardware, software and services would be relevant to their organization.
 

RESOURCES

Infrastructure
 

Datasheets

With the rise of work-at-home becoming more and more commonplace, managing your hybrid workforce and its many physical devices can be a challenge. Learn more about our managed mobility solutions.
 

Case Studies

Learn more about how Systel has partnered with All Covered IT Services to provide Managed IT Solutions to our customers. You’re in good hands with our trusted, tenured team.
 

Statistics

No two small and medium businesses are alike, but the IT pain points they experience tend to be. We’ve put together an infographic that highlights some of these commonalities and the costs associated with them.
 

Whitepapers

Having the competetive advantage means being proactive. Transitioning to a cloud infrastructure makes your operation highly available, secure and scalable. Our whitepapers will arm you with options to fit your needs.

Benefits of Managed IT Services

The Managed IT Services available at Systel cover every aspect of your office's network. Services include:

Server and Computer Management
Your network's applications, security patches and malware definitions will be updated regularly. Remote support will fix potential issues as soon as they arise.

Server Backup
You can keep your files backed up both locally and offsite. If your hardware is damaged or destroyed, you can retrieve your information from a cloud datacenter.

Live Help Desk Support
Whenever you have questions or need help, you can speak to experienced, courteous engineers. Help Desk Support is available 24 hours a day, 365 days a year.

Emergency Onsite Support
When remote support can't fix a problem, a technician can make an onsite visit.

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