Managed IT Services & Support

Focus on your business, we'll keep IT running smoothly.

IT Support team at a desk analyzing data on a computer screenKeep Your Systems Running &
Lessen Your IT Load

A lot of companies don't think about their IT systems until they have a problem--until a server crashes, until your files are lost or stolen, until a virus attacks your computers. IT issues don't just hamper your productivity: If severe enough, they can also threaten your business as a whole.

You can't afford to lose time or vital information. To stay competetive, you need to keep your IT systems updated and maintained. However, this need can create another problem: How do you make sure your systems run smoothly when your staff and resources are stretched thin?

Systel can help take some of the weight off you and your personnel. We can give you access to managed IT services that will monitor your systems all day and every day. You can focus on your daily operations and trust that IT issues will be caught and resolved before they create problems.

Comprehensive IT management services, unparalleled support

It's important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. Systel has services to address your ongoing managed IT support needs.

Our certified engineer manned services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We'll build the right managed IT service plan to optimize your business.

Our Solutions

IT Support

Even the most stable and monitored IT systems can develop problems that need to be addressed. Systel can remotely access your organization's systems and initiate remote IT support to address problems as they arise. When remote support isn't enough, our engineers are available for onsite visits to assess problems and make repairs.

Server Backup Solutions

Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

IT Help Desk

On-demand IT Support when you need it, for as long as you need it. Systel's IT Help Desk support is available 24/7, including weekends and holidays, to help your organization's users with their IT support needs. When users call our help desk, they can be sure to have their needs understood and addressed promptly.

Macpros Services

Apple is a popular platform for today's business and is the preferred choice for many professionals in the workforce. It is designed to support them with what they're already familiar with and love to use.

IT Strategic Planning

Systel's engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization's goals.

Virtualization

Systel can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.

Questions about the services we offer? Let's talk!

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Despite the claim of satisfaction with current IT Infrastructure
91% of SMBs say an all-in-one IT system that seamlessly integrates hardware, software and services would be relevant to their organization.
 

RESOURCES

Infrastructure
 

Brochures

Learn more about how Systel has partnered with All Covered IT Services to provide HIPPA compliant Healthcare IT Services and Solutions. You're in good hands with our trusted, tenured team.
 

Datasheets

With the rise of work-at-home becoming more and more commonplace, managing your hybrid workforce and its many physical devices can be a challenge. Learn more about our managed mobility solutions.
 

Infographics

No two small and medium businesses are alike, but the IT pain points they experience tend to be. We've put together an infographic that highlights some of these commonalities and the costs associated with them.
 

Whitepapers

Having the competetive advantage means being proactive. Transitioning to a cloud infrastructure makes your operation highly available, secure and scalable. Our whitepapers will arm you with options to fit your needs.

Benefits of Managed IT Services

The Managed IT Services available at Systel cover every aspect of your office's network. Services include:

Server and Computer Management
Your network's applications, security patches and malware definitions will be updated regularly. Remote support will fix potential issues as soon as they arise.

Server Backup
You can keep your files backed up both locally and offsite. If your hardware is damaged or destroyed, you can retrieve your information from a cloud datacenter.

Live Help Desk Support
Whenever you have questions or need help, you can speak to experienced, courteous engineers. Help Desk Support is available 24 hours a day, 365 days a year.

Emergency Onsite Support
When remote support can't fix a problem, a technician can make an onsite visit.

Get in touch with an IT services specialist