A Recognition That Reinforces the Right Partnerships
At Systel, we’re intentional about the manufacturers we align with because technology decisions directly impact reliability, productivity, and long-term value. When one of our core partners earns meaningful recognition, it reinforces the standards we expect for the solutions we recommend. Recently, Konica Minolta was named Brand Keys’ Customer Loyalty Award winner for MFP Copiers for the 19th consecutive year- an impressive milestone, especially in a year when customer expectations increased by more than 30 percent.
Why Customer Loyalty Matters
Brand Keys’ Customer Loyalty Engagement Index measures how well brands meet both the functional and emotional expectations of their customers. Loyalty remains one of the strongest indicators of retention, long-term profitability, and customer advocacy. The 2026 results revealed widespread disruption across industries, with new leaders emerging in nearly 40 percent of all categories. Konica Minolta’s continued leadership in the MFP copier category reflects its ability to adapt to evolving expectations while consistently delivering dependable performance year after year.
What This Means for Systel Customers
Recognition like this reinforces why Konica Minolta remains part of Systel’s solutions portfolio. For our customers, it means access to technology backed by a manufacturer with a long-standing commitment to reliability, service, and innovation along with added confidence that the solutions we recommend are built to perform in real-world business environments. At Systel, we lead with fit, performance, and long-term value. Konica Minolta’s 19-year customer loyalty recognition validates the standards we hold our partners to and supports our commitment to delivering proven, dependable solutions our customers can trust.
